Refund Policy

At Fryd Brands, we are committed to ensuring your satisfaction with our products, including our Fryd Extracts Carts. If you are not completely satisfied with your purchase, please review our refund and return policy outlined below.

Returns

  • Eligibility: You may return new, unused, and unopened Fryd Extracts Carts within 30 days of delivery for a full refund.
  • Process: To initiate a return, please contact our customer service team with your order details. Once your return is approved, you will receive instructions on how to send the item back to us.
  • Shipping Costs: If the return is due to our error, such as an incorrect or defective product, we will cover the return shipping costs. For other returns, the customer is responsible for shipping expenses.

Refunds

  • Processing Time: Refunds are processed within 7-10 business days after we receive and inspect the returned Fryd Extracts Cart.
  • Method: Refunds will be issued to the original payment method used during the purchase.

Exchanges

  • Defective or Damaged Items: If you receive a defective or damaged Fryd Extracts Cart, please contact us immediately. We will arrange for a replacement at no additional cost to you.

Privacy Policy

At Fryd Brands, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our website and purchase our Fryd Extracts Carts.

Information We Collect

  • Personal Information: When you purchase a Fryd Extracts Cart, we collect personal details such as your name, shipping address, email address, and payment information to process your order.
  • Usage Data: We may collect information about how you navigate our website to improve user experience and optimize our services.

Use of Information

  • Order Processing: Your personal information is used to process and fulfill your orders for Fryd Extracts Carts.
  • Communication: We may use your contact information to send updates about your order or respond to inquiries.
  • Improvement: Usage data helps us enhance our website and product offerings.

Data Protection

  • Security Measures: We implement industry-standard security protocols to protect your personal information from unauthorized access.
  • Third-Party Sharing: We do not sell, trade, or rent your personal information to third parties. Data may be shared with trusted partners only to the extent necessary to fulfill your order or comply with legal obligations.

Cookies

  • Usage: Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities.

Consent

By using our website and purchasing Fryd Extracts Carts, you consent to our refund and privacy policies.

For any questions or concerns regarding our policies, please contact our customer service team.